Beat 03 · FAQ
Frequently asked questions
Clear answers about our media planning agency services, what we do not offer and how we work with Singapore B2B brands from our Beach Road studio.
Is Media Narrative life coaching or a follower-selling service?
No. Media Narrative is a B2B marketing agency for media planning and storytelling. The `.one` TLD is branding only — NOT personal life transformation, NOT bot engagement, NOT guaranteed reach or ROI.
What services does Media Narrative NOT provide?
We do not sell followers, bot engagement, purchased likes or spam automation. We do not guarantee ROI, guaranteed growth or specific sales figures. We are not a life coaching service, wellness brand, crypto trading signal provider or get-rich-quick programme. We do not display unofficial Meta or Google partner badges. Our scope is professional B2B marketing agency work: media planning, channel storytelling, content marketing direction, audience targeting and campaign planning.
What is a media brief?
A media brief captures your channel planning priorities, audience targeting parameters, placement strategy goals and budget allocation framework. It forms the foundation of every media programme we deliver from our Gateway East studio. Our agency team uses the media brief to scope project deliverables, define editorial media beat schedules and coordinate paid and owned sync across your active channels.
How long do media engagements typically run?
Media planning sprints run four to six weeks with defined deliverables and milestone reviews. Media retainer engagements typically span three to twelve months with monthly client engagement sessions. Project scope and timeline are documented in your media brief and agreed before work begins at our Beach Road studio.
What is the difference between a retainer and a project?
A media retainer provides ongoing agency partner support — continuous media orchestration, editorial media beat management, channel planning and media performance loop reviews. Fixed projects such as media landscape audits or campaign sprints have defined scope, timeline and SGD pricing. Retainers start from approximately S$11,000 per month; project audits from approximately S$5,200. All figures are indicative and confirmed in your client brief.
How do you handle personal data under PDPA?
Media Narrative Pte. Ltd. complies with the Personal Data Protection Act 2012 (PDPA). We collect only data necessary for client engagement, process it with appropriate safeguards and retain it only as long as required. Contact form submissions require explicit consent via an unchecked checkbox. See our Privacy Policy for full details or email [email protected].
Do you comply with advertising platform policies?
Yes. Our campaign planning and paid media coordination follows platform advertising policies for Meta, Google, LinkedIn and other channels we manage. We do not use prohibited tactics, misleading claims or bot-driven engagement. Creative direction and campaign messaging are reviewed for policy compliance before launch as part of our media orchestration process.
How do you handle case studies and metrics on this site?
Any performance references, statistics or case examples on this website are illustrative and anonymised. We do not publish real client data without written consent. Marketing outcomes depend on market conditions, budget, creative execution and audience behaviour — we report honestly in client sessions without guaranteeing specific results or investment returns.
Can I visit your Beach Road studio?
Yes, by appointment. Our Gateway East agency studio at 152 Beach Road, #11-05 is open Mon–Fri 09:00–18:00 SGT. Contact us to schedule a media brief session or channel planning workshop with our Singapore media agency team.
What industries do you work with?
We serve B2B brands across professional services, technology, financial services, healthcare, education and consumer goods sectors in the Singapore market. Our media narrative approach adapts to each industry's audience targeting requirements, regulatory constraints and channel planning priorities while maintaining honest scope and transparent deliverables throughout every engagement.
Do you work with in-house marketing teams or replace them?
We work alongside in-house marketing teams as an agency partner — supplementing capacity and expertise without replacing your internal decision-making. Our deliverables integrate with your existing brand strategy, content marketing workflows and performance marketing processes. We provide professional media planning services scoped to complement, not compete with, your internal resources.
Deliverables handoff · client session